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[1819]
Comments: 0,
Last Modified: Feb 7, 2018 11:08 AM
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E-5D: Unit will not boot-up; access via Ethernet not possible Issue: Unit will not boot-up; access via Ethernet not possible. Cause: Firmware has been corrupted. Solution: Connect unit to RS232 port and monitor the boot process. If unit does not boot (i.e. nothing is displayed on the port), contact NTI for FTP recovery software and procedure.
[174]
Comments: 0,
Last Modified: Feb 7, 2018 11:33 AM
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Issue: The GSM modem (E-GSM(-P) or E-GSMA) is not sending SMS text messages. Solution: Check that the default baud rate for the Aux port is set to 115200. Check the GSM Modem status message on the Enterprise Settings Screen (in the E-SEMS-16 Web Interface, click "Administration", then click "Settings", and "Enterprise"). GSM Modem Status Messages: GSM Modem
[2044]
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Last Modified: Feb 7, 2018 10:30 AM
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E-MICRO-TRHP: Receive false alerts from the integrated humidity sensor Issue: Receive false alerts from the integrated humidity sensor every 8 hours to 2 weeks. The alarm email is followed by returned to normal email. Cause: The Sample Period and Alert Delay settings are set too short in the sensor configuration. Solution: Set the Sample period to 10 seconds and the Alert Delay to 30
[2035]
Comments: 0,
Last Modified: Feb 7, 2018 10:32 AM
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Normal 0 false false false EN-US X-NONE X-NONE E-MICRO-TRHP: Receive false alerts from the integrated humidity sensor Issue: Receive false alerts from the integrated humidity sensor every 8 hours to 2 weeks. The alarm
[2062]
Comments: 0,
Last Modified: Feb 7, 2018 10:32 AM
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Normal 0 false false false EN-US X-NONE X-NONE E-MICRO: Cannot Connect via Telnet Issue: Cannot connect via Telnet Cause: Ethernet cable not connected Solution: Check Ethernet cable connection OR Cause
[2061]
Comments: 0,
Last Modified: Feb 13, 2024 11:51 AM
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Normal 0 false false false EN-US X-NONE X-NONE E-MICRO: Cannot Connect via Web Interface Issue: Cannot connect via web interface - no login screen. Cause: Wrong IP address. Solution: Use Discovery
[2063]
Comments: 0,
Last Modified: Feb 7, 2018 10:31 AM
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Normal 0 false false false EN-US X-NONE X-NONE E-MICRO: Cannot get POE Router to Power the Unit Issue: Cannot get POE router to power the unit. Cause: The E-MICRO you have does not support POE. Solution
[2041]
Comments: 0,
Last Modified: Feb 7, 2018 10:32 AM
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Normal 0 false false false EN-US X-NONE X-NONE E-MICRO: Device Discovery Tool will not work Issue: Device Discovery Tool will not work. Cause: Java not installed. Solution: Download and install Java.
[2064]
Comments: 0,
Last Modified: Feb 7, 2018 10:31 AM
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Normal 0 false false false EN-US X-NONE X-NONE E-MICRO: Not Receiving E-mail Alert Messages Issue: Not receiving E-mail alert messages. Cause: Using E-mail that supports encryption. Solution: When
[2040]
Comments: 0,
Last Modified: Feb 7, 2018 10:32 AM
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Normal 0 false false false EN-US X-NONE X-NONE E-MICRO: The sensor page does not display the current readings Issue: The sensor page does not display the current readings. Cause: JavaScripts cannot be displayed
[1955]
Comments: 0,
Last Modified: Feb 7, 2018 10:39 AM
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E-MINI-LXO: "Out of Sensor Range" error message when changing temperature readings from Celsius to Fahrenheit. Issue: "Out of Sensor Range" error message when changing temperature readings from Celsius to Fahrenheit. Cause: The E-MINI-LXO only reads values as Fahrenheit after the change has been saved. When the numbers are automatically converted into Fahrenheit, the unit
[1954]
Comments: 0,
Last Modified: Feb 7, 2018 10:43 AM
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E-MINI-LXO: "Out of Sensor Range" error message when changing temperature readings from Celsius to Fahrenheit. Issue: "Out of Sensor Range" error message when changing temperature readings from Celsius to Fahrenheit. Cause: The E-MINI-LXO only reads values as Fahrenheit after the change has been saved. When the numbers are automatically converted into Fahrenheit, the unit
[1566]
Comments: 0,
Last Modified: Feb 7, 2018 10:44 AM
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E-MINI-LXO: Cannot get Discovery Tool to work Issue : Cannot get Discovery Tool to work. Cause: Java Runtime Environment not installed. OR Computer and E-MINI-LXO are not in the same subnet. Solution: Install Java Runtime Environment. Go to http://java.com/en/download/index.jsp Download and install the Java Runtime
[1568]
Comments: 0,
Last Modified: Feb 7, 2018 10:43 AM
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E-MINI-LXO: Cannot login Issue : Cannot login. Cause: Cannot remember password. Solution: If user “root” password is remembered, restore default settings by taking the following steps (WARNING: will erase ALL user configuration settings, including IP address and login information). Access the ENVIROMUX through a terminal program via the USB console. Select &ldquo
[1567]
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Last Modified: Feb 7, 2018 10:44 AM
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E-MINI-LXO: LDAP user cannot login Issue : LDAP user cannot login. Cause: Login username and/or password does not match in ENVIROMUX user list. Solution: Make sure the username and password in the LDAP server matches the ENVIROMUX user configuration. Check security configuration by selecting “Security” in the “Administration” section of the web interface menu
