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[116]
Comments: 0,
Last Modified: Nov 27, 2013 10:56 AM
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UNIMUX-USBV-xUO: The USB keyboard and mouse do not respond after Windows resumes from sleep, hibernation or computer inactivity. Issue: The USB keyboard and mouse do not respond after Windows resumes from sleep, hibernation or computer inactivity. Cause: Windows puts the USB Root Hub into a conserve power mode, which causes the UNIMUX USB KVM Switch to lose the USB connection with the computer
[1739]
Comments: 0,
Last Modified: Jan 18, 2013 1:06 PM
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USB-C5-200: CPU does not detect the keyboard and the mouse. Issue: CPU does not detect the keyboard and the mouse. Cause: Keyboard cable or mouse cable is loose. Solution: Check cable connections. OR Cause: CATx cable is too long. Solution: CATx cable can be no more than 200 feet in length.
[1738]
Comments: 0,
Last Modified: Jan 18, 2013 1:05 PM
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USB-C5-200: Remote or Local Unit green power LED does not illuminate. Issue: Remote or Local Unit green power LED does not illuminate. Cause: Power supply is not connected or plugged-in (remote unit). Solution: Ensure outlet is live and AC adapter is plugged-in. Make sure USB cable is fully inserted on both ends. OR Cause: CPU is not powered ON (local unit). Solution: Ensure
[1764]
Comments: 0,
Last Modified: Jan 18, 2013 2:21 PM
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VOPEX-C5HDA-x: A constant vertical wobble appears down the screen Issue: A constant vertical wobble appears down the screen. Cause: CAT5 cable is too close to a strong power source. Solution: Reroute CAT5 cable if possible. OR Cause: Monitor is too close to a power source or another monitor. Solution: Move the monitor.
[1763]
Comments: 0,
Last Modified: Jan 18, 2013 2:21 PM
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VOPEX-C5HDA-x: Monitor sometimes loses sync, causing it to go blank for a second or two Issue: Monitor sometimes loses sync, causing it to go blank for a second or two. Cause: The CAT5 cable is not properly connected. Solution: Check cable connections. Ensure they are properly and completely snapped-in. OR Cause: Electrical power sync is very noisy, particularly the ground
[1766]
Comments: 0,
Last Modified: Jan 18, 2013 2:24 PM
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VOPEX-C5HDA-x: No audio Issue: No audio. Cause: Audio cable is not properly plugged in. Solution: Check all cable connections. OR Cause: Speakers are not plugged in. Solution: Verify speakers are powered (if applicable). OR Cause: CAT5 cable is not properly connected. Solution: Check CAT5 cable connections.
[1761]
Comments: 0,
Last Modified: Jan 18, 2013 2:20 PM
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VOPEX-C5HDA-x: No video on monitor/display Issue: No video on monitor/display. Cause: One or more video cables is loose or disconnected. Solution: Check all video cable connections. OR Cause: No power to the VOPEX or the XTENDEX receiver. Solution: Make sure power LEDs are illuminates for both local and remote units. If not, Ensure that each outlet is live and that the AC
[1760]
Comments: 0,
Last Modified: Jan 18, 2013 2:19 PM
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VOPEX-C5HDA-x: Power LED does not illuminate Issue: Power LED does not illuminate. Cause: Power supply is not connected or plugged-in. Solution: Ensure that each outlet is live and that the AC adapters are plugged-in (one for each remote unit and one for the VOPEX). Make sure the DC plugs are fully connected. OR Cause: Power switch is not in “ON” position&rdquo
[1765]
Comments: 0,
Last Modified: Jan 18, 2013 2:23 PM
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VOPEX-C5HDA-x: Video picture is not sharp or is smeared. Issue: Video picture is not sharp or is smeared. Cause: All video cables are not firmly seated. Solution: Check all connections. Ensure all cables are fully seated. OR Cause: CAT5 cable is too long. Solution: Verify length is within specified limits of 600 feet. OR Cause: CAT5 cable is not properly connected
[1758]
Comments: 0,
Last Modified: Jan 18, 2013 2:16 PM
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VOPEX-C5HDTV-x: A constant vertical wobble appears down the screen Issue: A constant vertical wobble appears down the screen. Cause: CAT5 cable is too close to a strong power source. Solution: Reroute CAT5 cable if possible. OR Cause: Monitor is too close to a power source or another monitor. Solution: Move the monitor.
[1757]
Comments: 0,
Last Modified: Jan 18, 2013 2:15 PM
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VOPEX-C5HDTV-x: Monitor sometimes loses sync, causing it to go blank for a second or two Issue: Monitor sometimes loses sync, causing it to go blank for a second or two. Cause: The CAT5 cable is not properly connected. Solution: Check cable connections. Ensure they are properly and completely snapped-in. OR Cause: Electrical power sync is very noisy, particularly the ground. Solution
[1755]
Comments: 0,
Last Modified: Jan 18, 2013 2:14 PM
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VOPEX-C5HDTV-x: No video on monitor/display Issue: No video on monitor/display. Cause: One or more video cables is loose or disconnected. Solution: Check all video cable connections. OR Cause: No power to the VOPEX or the XTENDEX receiver. Solution: Make sure power LEDs are illuminates for both local and remote units. If not, Ensure that each outlet is live and that the AC
[1754]
Comments: 0,
Last Modified: Jan 18, 2013 2:12 PM
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VOPEX-C5HDTV-x: Power LED does not illuminate Issue: Power LED does not illuminate. Cause: Power supply is not connected or plugged-in. Solution: Ensure that each outlet is live and that the AC adapters are plugged-in (one for each remote unit and one for the VOPEX). Make sure the DC plugs are fully connected. OR Cause: Power switch is not in “ON” position&rdquo
[1759]
Comments: 0,
Last Modified: Jan 18, 2013 2:17 PM
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VOPEX-C5HDTV-x: Video picture is not sharp or is smeared. Issue: Video picture is not sharp or is smeared. Cause: All video cables are not firmly seated. Solution: Check all connections. Ensure all cables are fully seated. OR Cause: CAT5 cable is too long. Solution: Verify length is within specified limits of 600 feet. OR Cause: CAT5 cable is not properly connected
[1751]
Comments: 0,
Last Modified: Jan 18, 2013 1:51 PM
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VOPEX-C5SV-x: A constant vertical wobble appears down the screen Issue: A constant vertical wobble appears down the screen. Cause: CAT5 cable is too close to a strong power source. Solution: Reroute CAT5 cable if possible. OR Cause: Monitor is too close to a power source or another monitor. Solution: Move the monitor.