Use the form below to enter your search criteria. By default, all content is searched except for document comments. If you wish to search comments as well as everything else, click "Also Search Comments" below.
[1610]
Comments: 0,
Last Modified: Nov 27, 2012 10:35 AM
- Find Similar
SERIMUX-S-x: No front panel LEDs are illuminated. Issue: No front panel LEDs are illuminated. Cause: No power to SERIMUX unit. Solution: Check all power connections.
[1613]
Comments: 0,
Last Modified: Nov 27, 2012 10:39 AM
- Find Similar
SERIMUX-S-x: SERIMUX unit will not accept username or password. Issue: SERIMUX unit will not accept username or password. Cause: Usernames and passwords are case sensitive. Solution: Verify characters used and enter again.
[1623]
Comments: 0,
Last Modified: Dec 7, 2012 1:10 PM
- Find Similar
ST-2C5KVM-600: Local power LED does not illuminate when the CPU is powered. Issue: Local power LED does not illuminate when the CPU is powered. Cause: The pigtail's keyboard connector is not properly plugged in to the PC. Solution: Check keyboard connection.
[1651]
Comments: 0,
Last Modified: Dec 7, 2012 1:52 PM
- Find Similar
ST-C5KVM-300: A constant vertical wobble appears down the screen. Issue: A constant vertical wobble appears down the screen. Cause: CATx cable is too close to a strong power source. Solution: Reroute CATx cable if possible.
[1650]
Comments: 0,
Last Modified: Dec 7, 2012 1:52 PM
- Find Similar
ST-C5KVM-300: The image on the monitor is black and white, rather than in color. Issue: The image on the monitor is black and white, rather than in color. Cause: The video cable was not attached to the CPU when it was booted. Solution: With the cables all properly connected, reboot the CPU.
[1653]
Comments: 0,
Last Modified: Dec 7, 2012 1:53 PM
- Find Similar
ST-C5KVM-300: Wrong or missing characters from those typed. Issue: Wrong or missing characters from those typed. Cause: The keyboard may be in the wrong mode. Solution: Disconnect keyboard at Remote Unit end and reconnect. Reboot the system.
[70]
Comments: 0,
Last Modified: Feb 6, 2009 3:08 PM
- Find Similar
Issue: I am using LCD displays and the image appears washed out. Solution: Use the ?Auto-Adjust? feature of your LCD display to normalize the color, sharpness, and brightness. Refer to your monitor?s user?s manual for details.
[67]
Comments: 0,
Last Modified: Feb 6, 2009 3:09 PM
- Find Similar
Issue: My IBM IntelliPoint mouse does not function correctly. Solution: XTENDEX ST-C5KVM-600 KVM Extenders via CAT5 are compatible with the IBM IntelliPoint mouse, but require the IBM Intellipoint mouse drivers to be installed for proper operation.
[66]
Comments: 0,
Last Modified: Feb 6, 2009 3:09 PM
- Find Similar
Issue: My keyboard/mouse does not function correctly/at all. Solution: Ensure that you are using generic PS/2 keyboard and mouse drivers. Proprietary keyboard and mouse drivers (such as Logitech) are not compatible with XTENDEX ST-C5KVM-600 KVM extenders via CAT5.
[1627]
Comments: 0,
Last Modified: Dec 7, 2012 1:13 PM
- Find Similar
ST-C5KVM-600: A constant vertical wobble appears down the screen. Issue: A constant vertical wobble appears down the screen. Cause: CATx cable is too close to a strong power source. Solution: Reroute CATx cable if possible.
[1626]
Comments: 0,
Last Modified: Dec 7, 2012 1:13 PM
- Find Similar
ST-C5KVM-600: The image on the monitor is black and white, rather than in color. Issue: The image on the monitor is black and white, rather than in color. Cause: The video cable was not attached to the CPU when it was booted. Solution: With the cables all properly connected, reboot the CPU.
[1629]
Comments: 0,
Last Modified: Dec 7, 2012 1:14 PM
- Find Similar
ST-C5KVM-600: Wrong or missing characters from those typed. Issue: Wrong or missing characters from those typed. Cause: The keyboard may be in the wrong mode. Solution: Disconnect keyboard at Remote Unit end and reconnect. Reboot the system.
[1633]
Comments: 0,
Last Modified: Dec 7, 2012 1:16 PM
- Find Similar
ST-C5KVMRS-600: No RS232 communication for models with RS232 support. Issue: No RS232 communication for models with RS232 support. Cause: One or more RS232 cables is loose or disconnected. Solution: Check all RS232 cable connections.
[1670]
Comments: 0,
Last Modified: Dec 7, 2012 2:15 PM
- Find Similar
ST-C5USBV-300: A constant vertical wobble appears down the screen. Issue: A constant vertical wobble appears down the screen. Cause: CATx cable is too close to a strong power source. Solution: Reroute CATx cable if possible.
[1676]
Comments: 0,
Last Modified: Dec 7, 2012 2:18 PM
- Find Similar
ST-C5USBV-300: Cannot enter Command Mode. Issue: Cannot enter Command Mode. Cause: User is trying to access Command Mode from the devices connected to the Local Unit. Solution: Command Mode is not accessible at the Local Unit. Try again from devices connected to the Remote Unit.
