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[1674]
Comments: 0,
Last Modified: Dec 7, 2012 2:17 PM
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ST-C5USBV-300: Connecting the keyboard affects the video. Issue: Connecting the keyboard affects the video. Cause: Older keyboards may require higher current than our unit supplies. Solution: Change to a newer keyboard.
[1669]
Comments: 0,
Last Modified: Dec 7, 2012 2:15 PM
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ST-C5USBV-300: The image on the monitor is black and white, rather than in color. Issue: The image on the monitor is black and white, rather than in color. Cause: The video cable was not attached to the CPU when it was booted. Solution: With the cables all properly connected, reboot the CPU.
[1672]
Comments: 0,
Last Modified: Dec 7, 2012 2:16 PM
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ST-C5USBV-300: Wrong or missing characters from those typed. Issue: Wrong or missing characters from those typed. Cause: The keyboard may be in the wrong mode. Solution: Disconnect keyboard at Remote Unit end and reconnect. Reboot the system.
[1660]
Comments: 0,
Last Modified: Dec 7, 2012 2:01 PM
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ST-C5V-300: A constant vertical wobble appears down the screen. Issue: A constant vertical wobble appears down the screen. Cause: CATx cable is too close to a strong power source. Solution: Reroute CATx cable if possible.
[1659]
Comments: 0,
Last Modified: Dec 7, 2012 2:01 PM
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ST-C5V-300: The image on the monitor is black and white, rather than in color. Issue: The image on the monitor is black and white, rather than in color. Cause: The video cable was not attached to the CPU when it was booted. Solution: With the cables all properly connected, reboot the CPU.
[1662]
Comments: 0,
Last Modified: Dec 7, 2012 2:02 PM
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ST-C5V-300: Wrong or missing characters from those typed. Issue: Wrong or missing characters from those typed. Cause: The keyboard may be in the wrong mode. Solution: Disconnect keyboard at Remote Unit end and reconnect. Reboot the system.
[71]
Comments: 0,
Last Modified: Feb 6, 2009 3:17 PM
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Issue: I am using LCD displays and the image appears washed out. Solution:Use the ?Auto-Adjust? feature of your LCD display to normalize the color, sharpness, and brightness. Refer to your monitor?s user?s manual for details.
[1639]
Comments: 0,
Last Modified: Dec 7, 2012 1:31 PM
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ST-C5V-600: A constant vertical wobble appears down the screen. Issue: A constant vertical wobble appears down the screen. Cause: CATx cable is too close to a strong power source. Solution: Reroute CATx cable if possible.
[1638]
Comments: 0,
Last Modified: Dec 7, 2012 1:31 PM
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ST-C5V-600: The image on the monitor is black and white, rather than in color. Issue: The image on the monitor is black and white, rather than in color. Cause: The video cable was not attached to the CPU when it was booted. Solution: With the cables all properly connected, reboot the CPU.
[1641]
Comments: 0,
Last Modified: Dec 7, 2012 1:32 PM
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ST-C5V-600: Wrong or missing characters from those typed. Issue: Wrong or missing characters from those typed. Cause: The keyboard may be in the wrong mode. Solution: Disconnect keyboard at Remote Unit end and reconnect. Reboot the system.
[1664]
Comments: 0,
Last Modified: Dec 7, 2012 2:03 PM
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ST-C5VRS-300: No RS232 communication for models with RS232 support. Issue: No RS232 communication for models with RS232 support. Cause: One or more RS232 cables is loose or disconnected. Solution: Check all RS232 cable connections.
[1644]
Comments: 0,
Last Modified: Dec 7, 2012 1:34 PM
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ST-C5VRS-600: No RS232 communication for models with RS232 support. Issue: No RS232 communication for models with RS232 support. Cause: One or more RS232 cables is loose or disconnected. Solution: Check all RS232 cable connections.
[1728]
Comments: 0,
Last Modified: Jan 18, 2013 12:51 PM
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ST-C6HD-HDBT: Power LED does not illuminate. Issue: Power LED does not illuminate. Cause: Power supply is not connected or plugged-in. Solution: Ensure outlet is live and AC adapter is plugged-in. Ensure 24V DC jack is fully connected.
[1729]
Comments: 0,
Last Modified: Jan 18, 2013 12:52 PM
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ST-C6HD-HDBT: Power LED illuminates on one end, and not the other. Issue: Power LED illuminates on one end, and not the other. Cause: CATx cable not properly connected. Solution: Check the CATx cable connection at both ends.
[1733]
Comments: 0,
Last Modified: Jan 18, 2013 12:58 PM
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ST-C6USBH-300: Power LED does not illuminate. Issue: Power LED does not illuminate. Cause: Power supply is not connected or plugged-in. Solution: Ensure outlet is live and AC adapter is plugged-in. Make sure 24V DC jack is fully connected.
