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[1609]
Comments: 0,
Last Modified: Feb 7, 2018 11:34 AM
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E-SEMS-16: Unable to Send Out E-mail Alerts with IMAP or POP ports Issue: Unable to Send Out E-mail Alerts with IMAP or POP ports. Cause: ENVIROMUX-SEMS-16 does not use IMAP or POP ports. Solution: IMAP and POP ports are only for receiving email. To enable outgoing email alerts, set up SMTP server and ensure the following: Correct IP address for SMTP server. SMTP port is supported
[1966]
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Last Modified: Feb 7, 2018 11:34 AM
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E-SEMS-16: Unable to update firmware, progress bar hangs. Issue: Unable to update firmware, progress bar hangs. Cause: User is not logged in as root. Solution: Log into unit as root user. Default password is "admin". If root's password is changed and forgotten, retrieve the password by following the steps in this document . Normal 0 false
[118]
Comments: 0,
Last Modified: Feb 7, 2018 11:31 AM
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Issue: Unable to update the Firmware from version 1.1, 1.2, or 1.3 to version 2.2 Solution: Install Firmware version 2.1 prior to installing version 2.2 on the E-SEMS-16 To download Firmware updates, visit: http://www.networktechinc.com/download/d-enviro-sems.html
[171]
Comments: 0,
Last Modified: Feb 7, 2018 11:32 AM
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Issue: Unable to view Sensor data after updating firmware from an earlier version. A java error is produced similar to the following error: java.lang.NullPointerException at meter26.init(meter26.java:180) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source) at java.lang ... . To fix the issue the Java cache on the local machine needs to be deleted. Steps: 1. Open the Java
[172]
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Last Modified: Feb 7, 2018 11:32 AM
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Issue: Unable to view Sensor data after updating firmware from an earlier version. A java error is produced similar to the following: java.lang.NullPointerException at meter26.init(meter26.java:180) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source) at java.lang.Thread ... the issue the Java cache on the local machine needs to be deleted. Steps: 1. Open the Java Control
[157]
Comments: 0,
Last Modified: Feb 7, 2018 11:32 AM
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Issue: E-SEMS-16 locks up when battery voltage drops below 10.7v. Cause: When battery voltage drops below 10.7v, the E-SEMS-16 sends out a battery and power supply alert, which causes the unit to lock up when Firmware version 2.2 or older is installed. Solution: Upgrade to Firmware version 2.3 or newer from http://www.networktechinc.com/download/d-enviro-sems.html
[1593]
Comments: 0,
Last Modified: Jan 31, 2018 10:39 AM
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E-16D: Receive false alerts from the internal humidity sensor Issue: Receive false alerts from the internal humidity sensor every 8 hours to 2 weeks. The alarm email is followed by returned to normal email. Cause: The Sample Period and Alert Delay settings are set too short in the sensor configuration. Solution: Set the Sample period to 10 seconds and the Alert Delay to 30 seconds for the humidity
[186]
Comments: 0,
Last Modified: Apr 30, 2010 5:05 PM
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. Example: To generate RSA keys, issue the command: ssh-keygen -t rsa The SERIMUX-S-x supports ... /authorized_keys" . Issue command "serconfsave flash" on the SERIMUX-S-x command line to save
[1883]
Comments: 0,
Last Modified: Feb 13, 2024 11:38 AM
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IPDU-Sx: Unable to Change Output Relay State With Firmware v1.3 and Higher Issue: Unable to Change Output Relay State With Firmware v1.3 and Higher Cause: Firmware was not successfully updated. Solution: Using the web interface, verify that the firmware in the unit has been upgraded. The current firmware version is displayed under Administration > Firmware. If the firmware was not successfully
[64]
Comments: 0,
Last Modified: Feb 6, 2009 3:25 PM
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Issue: The ROOT account has been deleted; providing no access to the administration menu. Solution: 1. Power OFF 2. Hold in buttons 1, 3, and 5 3. Turn power ON and OFF three (3) times 4. Release buttons, and turn the unit ONYou now will be able to login with the default ROOT account
[1620]
Comments: 0,
Last Modified: Nov 27, 2012 10:45 AM
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SERIMUX-CS-x: Cannot access user menu on a port. Issue: Cannot access user menu on a port. Cause: Port is configured as host port. Solution: Configure user port with the following steps: Select “Port Configuration” and then “Port Settings.” Choose the desired port for configuration. Note: port must be disconnected in order to change settings. Under
[1617]
Comments: 0,
Last Modified: Nov 27, 2012 10:41 AM
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SERIMUX-CS-x: Cannot connect to port/device. Issue: Cannot connect to port/device. Cause: Port settings not correct. Solution: Verify proper communication settings. OR Cause: Wrong cable adapter used. Solution: Verify that adapter used is one of the following: DB-25 Male to RJ45 Pin Assignments. DB-9 Female to RJ45 Pin Assignments. DB-25 Female to RJ45 Pin Assignments
[1619]
Comments: 0,
Last Modified: Nov 27, 2012 10:44 AM
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SERIMUX-CS-x: Commands entered from front panel keypad are not accepted. Issue: Commands entered from front panel keypad are not accepted. Cause: Buttons are being pressed too rapidly. Solution: Ensure the keypad PIN is entered properly. Press “Enter” key before typing PIN to discard the previous entry. Try the PIN again, but slow down the button sequence with approximately
[1974]
Comments: 0,
Last Modified: Feb 13, 2024 11:45 AM
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SERIMUX-CS-x: Java SSH Applet Not Working Issue: Java SSH Applet not working. Cause: Java version 7 blocks any unsigned applets. Solution: Download and install Java version 7 with update 51 ( http://java.com/en/download/index.jsp ). It includes an exceptions list that will enable you to use it with unsigned applets (jre-7u51-windows-i586.exe). Once installed, open the Java console
[1616]
Comments: 0,
Last Modified: Nov 27, 2012 10:41 AM
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SERIMUX-CS-x: SERIMUX unit is not working properly. Issue: SERIMUX unit is not working properly. Cause: Poor connections. Solution: Verify that all cables are securely connected. OR Cause: Port not configured correctly. Solution: Verify that the port configuration matches that of the device connected. OR Cause: Ports not initialized. Solution: Power-up the CPUs first
