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[1734]
Comments: 0,
Last Modified: Jan 18, 2013 12:58 PM
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ST-C6USBH-300: Power LED illuminates on one end, but not the other. Issue: Power LED illuminates on one end, but not the other. Cause: CATx cable not properly connected. Solution: Check the CATx cable connection at both ends.
[1762]
Comments: 0,
Last Modified: Jan 18, 2013 2:20 PM
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VOPEX-C5HDA-x: The picture on the monitor is black and white, rather than color Issue: The picture on the monitor is black and white, rather than color. Cause: The video cable was not attached to the CPU when it was booted. Solution: With the cables all properly connected, reboot the CPU.
[1756]
Comments: 0,
Last Modified: Jan 18, 2013 2:14 PM
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VOPEX-C5HDTV-x: The picture on the monitor is black and white, rather than color Issue: The picture on the monitor is black and white, rather than color. Cause: The video cable was not attached to the CPU when it was booted. Solution: With the cables all properly connected, reboot the CPU.
[1749]
Comments: 0,
Last Modified: Jan 18, 2013 1:50 PM
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VOPEX-C5SV-x: The picture on the monitor is black and white, rather than color Issue: The picture on the monitor is black and white, rather than color. Cause: The video cable was not attached to the CPU when it was booted. Solution: With the cables all properly connected, reboot the CPU.
[1742]
Comments: 0,
Last Modified: Jan 18, 2013 1:36 PM
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VOPEX-C5V-x: The picture on the monitor is black and white, rather than color Issue: The picture on the monitor is black and white, rather than color. Cause: The video cable was not attached to the CPU when it was booted. Solution: With the cables all properly connected, reboot the CPU.
[1767]
Comments: 0,
Last Modified: Jan 18, 2013 2:26 PM
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VOPEX-M12V-x: Power LED does not illuminate Issue: Power LED does not illuminate. Cause: Power supply is not connected or plugged-in. Solution: Ensure that each outlet is live and that the AC adapters are plugged-in (one for each remote unit and one for the VOPEX). Make sure the DC plugs are fully connected.
[1769]
Comments: 0,
Last Modified: Jan 18, 2013 2:28 PM
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VOPEX-M12V-x: The picture on the monitor is black and white, rather than color Issue: The picture on the monitor is black and white, rather than color. Cause: The video cable was not attached to the CPU when it was booted. Solution: With the cables all properly connected, reboot the CPU.
[1575]
Comments: 0,
Last Modified: Jan 31, 2018 10:47 AM
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E-16D: “Pwr” LED is blinking Issue: “Pwr” LED is blinking. Cause: If LED is blinking 1/sec, main power is OFF and the battery backup is powering the ENVIROMUX. (This alarm can be verified on the summary screen of the web interface.) Solution: Restore AC power to the ENVIROMUX. OR Cause: If LED is blinking rapidly, Discovery Tool is currently in use and blink
[1581]
Comments: 0,
Last Modified: Jan 31, 2018 10:45 AM
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E-16D: Beacon not illuminating Issue: Beacon not illuminating. Cause: Wires are not connected properly. Solution: Check wire connections. OR Cause: Beacon in use is improperly rated. Solution: Make sure Beacon is rated at 12VDC, 180mA or less. OR Cause: Sensor is not configured to power ON beacon. Solution: Check sensor configuration. Ensure Beacon is selected
[1576]
Comments: 0,
Last Modified: Jan 31, 2018 10:47 AM
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E-16D: Cannot access ENVIROMUX through my browser Issue: Cannot access ENVIROMUX through my browser. Cause: Bad network (CAT5) patch cable. Solution: Verify connection with known good cable. OR Cause: Browser not supported. Solution: Check that supported browser is being used: Microsoft Internet Explorer 6.0 or higher Netscape 7.2 or higher Mozilla FireFox 1.5 or higher
[1577]
Comments: 0,
Last Modified: Jan 31, 2018 10:46 AM
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E-16D: Cannot access ENVIROMUX user interface with Ethernet connection Issue: Cannot access ENVIROMUX user interface with Ethernet connection via Telnet. Cause: Telnet not enabled. Solution: Enable Telnet through web interface. Via the web interface, select the “Network Configurations” page. Under “Server Settings,” place a checkmark in the box &ldquo
[1579]
Comments: 0,
Last Modified: Jan 31, 2018 10:46 AM
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E-16D: Device Discovery Tool will not work Issue: Device Discovery Tool will not work. Cause: Java not installed. Solution: Download and install Java. Go to http://java.com/en/download/index.jsp Download and install Java Runtime Environment. Clear the browser's Java Cache. OR Cause: Computer running Discovery Tool and ENVIROMUX are not in the same
[1578]
Comments: 0,
Last Modified: Jan 31, 2018 10:46 AM
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E-16D: ENVIROMUX will not recognize sensor Issue: ENVIROMUX will not recognize sensor. Cause: Previously used sensor port was not cleared from memory upon removal. Solution: Remove previous sensor data. Via the web interface, click on “???” in the summary page. Select “Configure,” then “Remove” at the bottom of the Configure page to remove
[1580]
Comments: 0,
Last Modified: Jan 31, 2018 10:46 AM
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E-16D: Not receiving e-mail alert messages Issue: Not receiving e-mail alert messages. Cause: Ethernet cable disconnected. Solution: Check Ethernet cable connections. OR Cause: Wrong or no IP address provided for SMTP server, or SSL enabled when it should not be selected. Solution ... log and refer to email error codes below to resolve issue: Without SSL
