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Knowledge Base Home » ... » ST-C5KVM-300 - KVM Extenders via CAT5 to 300 ft » Troubleshooting » Document 1649

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ST-C5KVM-300: Video Picture is not sharp or is smeared.
Author: Administrator, Created on: Dec 7, 2012 1:52 PM

ST-C5KVM-300: Video Picture is not sharp or is smeared.

Issue: Video Picture is not sharp or is smeared.

Cause: CATx cable is too long.

Solution: Verify length is within specified limits of 300 feet.

OR

Cause: Video not adjusted.

Solution: Turn the “EQ” screw on the Remote Unit with a very small screwdriver to equalize the signal between the Local and Remote Units. Turn the screw counter-clockwise if the image is not crisp and clear enough. Turn the screw clockwise if the image has been over-corrected (such that horizontal lines appear to trail or shadow at the edge of an open window). A very small amount of rotation will make a minor change in the image.