Platforms
Questions?
Answers!
    General
     1. What computer platforms do NTI switches and splitters support?
     NTI produces a full line of switches and splitters that can be used with PCs, MACs, SUNs (including USB-enabled PCs, MAC G3/G4s and SUN Blades) and workstations.

     PC Specific (PS/2)
     2. Why can't I get a particular PC working through my NTI switch?
     Does your PC have "AT" connections?
    If your PC has "AT" connections:
    Do you have a V-IM9-D adapter? If you don't have the adapter, you will need to call Customer Service at 800-742-8324 to order one from us.
    If your PC does not have "AT" connections:
    Try mounting the PC to another port. If the PC works attached to a different port, there is a problem with the first port. You will need to send the unit back to NTI so we can repair the broken port.If the PC still doesn't work, there may be a compatibility problem. Please call 800-742-8324 for technical support.

     Sun Specific
     3. Is there an NTI switch made to control several SUN Sparcs (and no PCs) with one SUN keyboard, monitor and mouse?
     Yes, our SUN KVM Switch.

     4. Does NTI make a switch that is compatible with SUN Ultra 5s and SUN Ultra 10s?
     Yes, the ST-nU family of Universal Multi-Platform KVM switches are compatible with any SUN, including the new ULTRAs.

     Mac Specific
     5. Does NTI make a switch to control several MACs (and no PCs) with one MAC keyboard, monitor and mouse?
     Our MAC KVM Switch is designed for this application.

     6. Why do I need a MAC-ID14 (formerly known as a MAC Liberty) adapter?
     The MAC-ID14 is used to increase the resolution over 640x480 in NTI's MAC electronic switches. If a MAC-ID14 is not used, you will not be able to have video resolution above 640x480.

     7. Does NTI make a switch that is compatible with G3's(PC Video) & older style MAC's?
     The Universal Multi-Platform KVM switch supports all MACs, including MAC Duo Docks and MACs with dongle devices, and any MAC with VGA 15 pin HD or 15D Video Ports.

     BNC Specific
     8. Is there an NTI switch that can handle dumb terminals?
     Yes, the SE-RS-x-HFC terminal switch will handle dumb terminals. Contact Customer Service at 800-742-8324 for additional information.

     Multi-Platform
     9. Can I control my PC, MAC and SUN computers all from one keyboard, monitor and mouse? What if I want to control just MACs and PCs, or just SUNs and PCs?
     NTI's Universal Multi-Platform KVM switch allows you to control all of your network computers whether they be PC, HP9000, SGI, RS6000, MAC, SUN Ultra 5 or 10, and any SUN with a VGA or 13W3 video port with just one keyboard, mouse and Multiscan VGA monitor.

    MACs and PCs only:
    NTI's ST-xU family of Universal Multi-Platform KVM switches, as well as the ST-1x2-MMP and ST-1x2-PPM Dual Platform KVM switches, will allow you to control MACs and PCs from a single keyboard, monitor and mouse. The Universal Multi-Platform KVM switch supports all MACs, including MAC Duo Docks and MACs with dongle devices.

    SUNs and PCs only:
    Both NTI's ST-xU family of Universal Multi-Platform KVM switches and the ST-1x2-SSP and ST-1x2-PPS Dual Platform switches will allow you to control SUNs and PCs from a single keyboard, monitor and mouse. The Universal Multi-Platform switch supports any SUN, including the new ULTRAs.

     10. How do NTI KVM switches accommodate mixed platforms?
     NTI offers a complete line of cables and adapters specifically designed to support multi-platform applications.

     11. What keyboards can I use with NTI's multi-platform KVM switch? Can I use my MAC or SUN keyboard? Can I use my SUN Monitor?
     We recommend using SUN keyboards for multi-platform configurations because they have the most keys, but you can also use your MAC or PS/2 style keyboards as well. Only NTI gives you the choice of using the keyboard that best suits your needs. NTI also has a Universal KVM Switch with both 13W3 & VGA video ports to be used with either a multiscan VGA or Sun monitor. Contact customer service at: 800-742-8324 for additional information.

     Multi-User / Matrix
     12. Can multiple users control multiple computers?
     Yes. NTI offers several options:

    Our Universal ST-nXm-U Matrix KVM Switch allows up to 4 users to individually command or simultaneously share up to 16 computers. These low-cost switches access PC, MAC and SUN computers without the need for plug-in modules.

    Our ST-nXm Matrix KVM switch allows up to 8 users to individually command or simultaneously share up to 32 computers. This switch accesses PC, MAC and SUN computers using plug-in modules with standard cables. Modules can be added or changed as needed. The newest plug-in module supports USB computers.

    The ST-MX-x Multiplexer Box combines up to 16 of NTI's switches together to create a total capacity of 8 users and 512 computers-all with true matrix switching.

     13. With matrix switching, can multiple users be located in remote locations?
     Yes. NTI's KVM switches extend crisp and clear 1900x1200 high resolution up to 250 feet, or 800x600 VGA resolution up to 500 feet, with no degradation of signal.

     14. What are the benefits of true matrix switching?
     With a matrix switch, multiple users can independently and simultaneously access any computer at any time without interfering with each other.